Shipping policy

Shipping Policy

At MamaPouch, we want your order to arrive safely and as quickly as possible. Please review our shipping information below.

Processing Time

Orders are typically processed within 1–3 business days. Once your order has been shipped, you’ll receive a shipping confirmation email with tracking information when available.

Shipping Time

Estimated delivery time is 7–15 business days after your order has been processed.

Please note that delivery times are estimates and may occasionally vary due to your location, customs processing, carrier delays, holidays, or other circumstances outside our control.

Shipping Cost

We currently offer FREE shipping on eligible MamaPouch orders.

Tracking Your Order

Once tracking information becomes available, it will be sent to the email address provided during checkout. Please allow a few days for tracking updates to appear after shipment.

Incorrect Shipping Address

Please double-check your shipping information before placing your order. If you notice an error, contact us as soon as possible. Once an order has been processed or shipped, we may not be able to change the delivery address.

Lost or Delayed Packages

If your package appears significantly delayed or you experience an issue with delivery, please contact us and we’ll do our best to help investigate the shipment.

Multiple Items

If your order contains multiple items, they may occasionally arrive in separate packages.

Questions?

If you have any questions regarding your order or shipment, please contact our customer support team and include your order number so we can assist you faster.